1. Order Processing Time

All orders are processed within 1 business day.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Areas

3. Delivery Methods & Estimated Timelines

All orders are fulfilled from Amazon FBA warehouses, primarily located in the United States, and shipped via trusted carriers such as UPS or USPS.

Standard Shipping (UPS Ground / USPS):
Estimated delivery time: 3–7 business days (U.S.)

Expedited Shipping (Prime-tier service):
Estimated delivery time: 2–4 business days (U.S.)

Delivery times are estimates and may vary due to weather, carrier delays, or regional conditions.

4. Taxes & Duties

We prepay all applicable sales taxes and import/export duties.
You will not be charged any additional fees upon delivery.

5. Pre-Delivery Notes

• Address Accuracy: Please ensure your shipping address is correct. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

• Carrier Policies: Delivery is subject to carrier service rules and regional availability.

• Risk & Responsibility: While shipping is handled by third-party carriers, we will assist customers in resolving delivery issues, including lost or damaged shipments, in accordance with our policies.

6. Split Shipments & Backorders

Orders may be shipped in multiple packages, each with its own tracking number.
In-stock items ship immediately; backordered items will ship once available.

7. Delivery Delays

Although we strive to deliver orders on time, delays may occur due to factors beyond our control, such as:

• Severe weather conditions

• Public holidays

• Carrier operational delays

8. Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us promptly.
We will assist you according to our Return & Refund Policy.