LAST UPDATED: February 5, 2026

OVERVIEW

This website is operated by Superone. Throughout the site, the terms “we”, “us” and “our” refer to Superone. Superone offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

SECTION 1 - BUSINESS IDENTITY & TRANSPARENCY

Superone is a global consumer electronics brand. To ensure maximum transparency for our customers and compliance with international trade standards, we operate through the following verified locations:

• US Logistics & Returns Hub: 3625 E Jurupa St, Door 52, Ontario, CA, 91761, US.

• Global R&D Headquarters: Unit 1503, Building D, Phase 1, Tian'an Cloud Valley, Bantian Subdistrict, Longgang District, Shenzhen, China.

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 4 - PRODUCTS AND PRICING

Prices for our products are subject to change without notice. We have made every effort to display as accurately as possible the colors and images of our products. All technical specifications (e.g., charging wattage, magnetic strength) are tested under real-world conditions to ensure accuracy.

SECTION 5 - SHIPPING AND FULFILLMENT

Orders placed by our US customers are fulfilled and shipped directly from our Ontario, California distribution center to ensure timely delivery (typically 3-5 business days). Please refer to our Shipping Policy for more details.

SECTION 6 - RETURNS, REFUNDS, AND EXCHANGES

Our return process is governed by our Returns Policy. All authorized returns must be sent to our designated US Returns Center in California. We do not require US customers to ship returns internationally.

SECTION 7 - THIRD-PARTY LINKS & REVIEWS

We may provide access to third-party tools or display verified customer reviews synced from our official Amazon storefront. These are provided to offer authentic social proof and a better shopping experience.

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

• Brand Name: Superone

• Email: support@superonemall.com

• Primary Business Address: 3625 E Jurupa St, Door 52, Ontario, CA, 91761, US